Tuesday May 9th, 2023
Fast. Friendly. Local.
VNET Fiber is continuing to expand throughout the Erie Region.
Transform Your Smart Home Experience
Enabled by Plume’s beautiful SuperPod™ WiFi access points.
The VNET Fiber Advantage
We’re re-writing the rules of what you can do with the internet. Play, work and connect like never before. VNET Fiber is the region’s only network built not just for all of today’s internet hungry devices and services, but for those in the future.
Couldn't be happier with the service itself and the guys that come out to do the install. Edwin G and Brian M were so personable and cool to talk with while they were installing my service. If I could give more than 5 stars I would.
...customer service is VERY IMPORTANT. Kudos to everyone that works at VNET... for making that a top priority! Job well done!
Fast and effective customer service. Randy at the call center had my issue resolved within 20 minutes of me calling in. Normally I'm on hold with Spectrum for 45 minutes before they even transfer me to a human.
Fast and reliable company from the start of the order process to the installation...very friendly and knowledgeable. I highly recommend VNET Fiber.
The VNET Fiber construction crew is in the neighborhood and I wanted to tell you what a great team you have. I had some questions, and they were right up front answering them. They are professional, knowledgeable, and just fantastic… We look forward to having the VNET Fiber product in our neighborhood.
More than just the best product, we’re also local.
We understand that no matter how good a product is, it’s only as good as the support behind it. As a customer of VNET Fiber, you can be sure that the person you’re talking to at our help desk, no matter if it’s a technical issue, a billing question, or a subscription adjustment, is located right here in Erie County.