Say hello to VNET Fiber Smart WiFi by Plume

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Gigabit Fiber Internet, HDTV, and Voice Service have come home.

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The Features of VNET Fiber



Gone are the days of buffering video services, slow app updates, and interrupted service during file uploads. This is the Internet built for the entire household. Stream movies, backup all of your photos, and play online games – simultaneously and without having to wait. That’s the freedom you get with internet service from VNET Fiber.


HD Television

Television in crystal clear HD. VNET Fiber gives you all of the quality and channels the other guys offer but with local support and the latest technologies. Need more reason to switch your TV service? No added fees for your first HD Receiver and we offer whole home DVR at an affordable price.


Phone Service

Dependable home phone service without the ridiculous charges of traditional land lines. Unlimited Calling (The United States and Canada) and all of the features you need – Voicemail, Caller-ID, Call-Waiting – included without additional charges. Save money and simplify your life – It’s a win / win.

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VNET Powered Devices

The VNET Fiber Advantage

VNET Fiber is the region’s only network built not just for all of today’s internet hungry devices and services, but for those in the future. We’re re-writing the rules of what you can do with the internet. Play, work and connect like never before.

  •  Experience access to cloud services as they were meant to be

  •  Browse without limits

  •  Experience HD streaming video

  •  Gamers and streamers will love the benefits

More than just the best product, we’re also local.

We understand that no matter how good a product is, it’s only as good as the support behind it. As a customer of VNET Fiber, you can be sure that the person you’re talking to, no matter if it’s a technical issue, a billing question, or a subscription adjustment, the person on the other end of the phone is right here in Erie County.

If you have a question or issue with your service, we have a plethora of support options for your convenience. Call (814) 636-1500, email us, or open a service ticket. For all other inquiries, feel free to contact us via emailFacebook Messenger, Twitter or find answers to frequently asked questions right here.

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Ready to get started?

We’re local, faster, and… well, FASTER.

If you've never heard of VNET, let's get you up to speed. We began in 1990 as an IT services provider (SOFTEK) and later revolutionized the region’s internet offerings with the launch of Velocity.Net (ISP) in 1996. Since then, we have grown to become the region’s leading internet, business technology, and voice services provider. Today we are expanding our commitment to the community by investing in a next-generation fiber optic network - designed to deliver world-class speeds and services, but with local service and support to homes and business throughout Erie County.

Have Questions? Call us at (814) 636-1500