What is the Seasonal Status?
Our Seasonal Status was designed for customers who are part-time residents. It allows you to put your VNET Fiber services “on vacation” while you’re away – at reduced rates.
- Keep your equipment in your home
- Keep your home phone number
How does the Seasonal Convenience Plan work?
You can put your VNET Fiber service on hold from 90 to 180 days – with no reconnection charge and no service call needed when you return. This is one of the great benefits of the Seasonal Status Plan. You’ll enjoy the convenient, no-waiting, hassle-free method of having your VNET Fiber services activated at no extra cost before you return. You can even keep your equipment in your home while you’re away. And, there’s no need to contact us to resume your service, making it one less thing to do when you return.
Who is eligible to enroll in the Seasonal Status Plan?
A VNET Fiber customer who is a part-time resident is eligible for the Seasonal Status Plan as long as their account is current, there are no outstanding charges, and it has been at least six months since the start of their last seasonal enrollment.
How do I pay for the Seasonal Status Plan?
Enrollment is free. You just pay reduced rates based on your service level. We will continue to mail monthly statements to your designated address.
What if I don’t want to put my equipment on the Seasonal Status Plan?
Just return any unnecessary equipment to our location and your Seasonal Status Plan will reflect your remaining service level. You will be charged a hookup fee to reinstall equipment when you return.